We make every effort to honor and respect the time of all our guests and therapists. To that end our therapists request a credit card to guarantee your appointment and hold that space for you. Your card is not charged until you have completed your appointment, and you may pay however you like when you leave.
Our therapists, however, require a 24hr cancellation notice for all appointments. Missed appointments (NO call, NO show) will be charged the full price of that service.
Please arrive 15 minutes before your appointment to ensure that you have enough time to check-in, relax and take advantage of your full session. Our therapists are unable to extend sessions for late arrivals as other guests have sessions reserved after yours. Arriving late to an appointment will result in your scheduled service being shortened by that amount of time. Thank you for understanding.