Cleanse & prepare
Makeup removal is followed by Stone Crop Cleansing Oil and Charcoal Exfoliating Gel Cleanser. These prepare the skin for the treatment ahead, with exfoliation beginning during the charcoal cleansing stage.
Eminence Organic Skin Care · Bankers Hill, San Diego
Gemstone Facial
Warming treatments, nourishing masques and rose quartz massage. Discover an indulgent Eminence facial with citrine, malachite and pink tourmaline skincare.
Warmth, moisture & facial massage
An indulgent treatment for a luminous complexion.
The Gemstone Facial is a 50-minute Eminence treatment with thorough cleansing, exfoliation, layered masque care and a nourishing finish. Warming products and facial paraffin are balanced by the smooth touch of a rose quartz roller.
Hand, arm and shoulder massage give you time to relax while your skin receives focused care. The facial finishes with selected essence or mist, Bamboo Firming Fluid, Arctic Berry Peptide Radiance Cream, eye and lip care, and appropriate daytime sun protection.
This service does not include extractions. Its focus is the combination of surface refinement, moisture and a more immersive treatment experience. Before we begin, your esthetician considers how your skin tolerates warmth and exfoliation.
Your treatment
From a thorough cleanse to a nourishing finish.
Warm & refine
Turmeric Energizing Treatment and Lime Stimulating Masque form the warming portion of the facial. Hand, arm and shoulder massage accompanies the masque stages. Your esthetician checks your comfort throughout.
Layer & replenish
Bright Skin booster-serum care, Stone Crop Masque and enzyme exfoliation are followed by facial paraffin over the masque. The paraffin adds a warm, moisture-retaining layer to this professional treatment.
Massage & finish
Camellia Glow Solid Face Oil, Linden Calendula Treatment and Bamboo Age Corrective Masque are paired with rose quartz roller massage. The final layers of skincare leave the complexion moisturized, with daytime SPF as appropriate.
The layered sequence is performed professionally. Retail products can be used individually at home, without reproducing the spa’s exfoliation, heating or layering methods.
Citrine · malachite · pink tourmaline
The skincare behind the gemstone name.
Malachite in the cleanser
Charcoal Exfoliating Gel Cleanser combines malachite with charcoal and blue matcha. The formula cleanses and exfoliates; it is one reason this facial feels more active than a simple moisturizing treatment.
Citrine in the warming treatment
Turmeric Energizing Treatment contains citrine, turmeric and zeolite. Its powder-to-mousse texture and warming sensation give this stage a distinctive character.
Pink tourmaline in the face oil
Camellia Glow Solid Face Oil contains pink tourmaline alongside moisturizing plant oils. It provides nourishing care during the facial’s massage stage.
We describe gemstones as ingredients and part of the sensory experience. The products’ cosmetic roles are cleansing, exfoliation and moisture; we do not attribute medical or emotional healing effects to the stones.
Paraffin & rose quartz
Warmth and gentle massage, thoughtfully combined.
Facial paraffin rests over the treatment masque, helping retain warmth and moisture during this portion of your visit. It is already part of the Gemstone Facial, rather than an enhancement you need to select separately.
The rose quartz roller follows during the nourishing masque stage. Its smooth surface allows light, controlled massage. It is an experience of touch and comfort, without a promise of permanent lifting or sculpting.
Tell us how your skin feels. This is a stimulating facial. If warmth, pressure or a product feels uncomfortable, let your esthetician know promptly. If your skin flushes easily or reacts to heat, discuss suitability before booking.
Retail products to know
Continue your skincare at home.
These retail formulas can be purchased through Eminence or, subject to current stock, in the Spa Boutique. Choose products for your skin’s needs; you do not need to purchase the full collection.
Malachite · cleansing
Charcoal Exfoliating Gel Cleanser
Charcoal and fine exfoliating particles help wash away surface buildup. Malachite and blue matcha are part of the formula. This is an exfoliating cleanser, so its place in your home routine should account for scrubs, acids and other active products you already use.
How to use at home
- Exfoliating option: Mix a small amount of Charcoal Exfoliating Gel Cleanser with water in your hands, massage gently across the face and neck, and rinse thoroughly.
- Pat dry.
- Keep it away from the eyes and do not use on broken or scraped skin.
- Choose the charcoal cleanser only at the frequency agreed for your skin.
- Use a gentle cleanser on other days and whenever you plan to use the turmeric treatment below.
Citrine · warming exfoliation
Turmeric Energizing Treatment
A warming powder-to-mousse treatment with turmeric, citrine and zeolite. Discuss suitability before adding the retail version to your routine.
How to use at home
- For a suitable warming option: In the turmeric product’s outer cap, combine about one teaspoon of powder with water added gradually, using roughly four parts powder to three parts water to form a mousse.
- Smooth a thin layer over the face, avoiding eyes.
- Its retail directions allow 10–30 minutes before rinsing with tepid water and light massage.
- Turmeric is water-activated, so tingling may return at rinse-off.
- Extra water can reduce stimulation.
- Never add hot towels or steam.
- Rinse promptly if uncomfortable; intense or persistent burning needs attention.
- Ask us about suitability and contact time before first use, especially with heat-reactive skin.
- Choose one option, follow your current package directions and do not repeat the professional masque layering or paraffin treatment at home.
Pink tourmaline · nourishing care
Camellia Glow Solid Face Oil
Camellia and marula oils soften and moisturize, with pink tourmaline included in the formula. This solid oil melts in the hands before application. Eminence recommends it for normal to dry skin, including dull-looking skin.
How to use at home
- Warm a pea-sized portion between your palms until it melts.
- Gently distribute over the face and neck with small circular movements.
- Leave on; moisturizer may follow if needed.
Finishing care · normal to dry skin
Bamboo Firming Fluid
A leave-on fluid with bamboo, coconut and Eminence’s Natural Retinol Alternative complex. It supports hydration and a smoother, firmer-looking complexion. Use as directed before moisturizer; the name does not mean it is prescription retinol.
How to use at home
- After cleansing and removing your masque, spread a thin layer over the face.
- Leave it on and follow with moisturizer.
- The retail directions permit once- or twice-daily use; use the frequency that fits your agreed routine.
Finishing moisture · radiance
Arctic Berry Peptide Radiance Cream
A daily moisturizer with Eminence’s Peptide Illuminating Complex, used to finish this facial. It helps soften the feel of skin and improve the appearance of smoothness and radiance. Choose the amount and texture of your home moisturizer for your own skin.
How to use at home
- Distribute a layer over the face and neck after your chosen treatment product.
- For a lighter feel, blend a little cream with a few drops of water in your hand before applying.
- Dry patches may need a slightly fuller layer.
Take-home products are purchased separately. This link opens the Eminence storefront and credits The Knotstop for purchases made through it. Ask Guest Services about boutique availability.
Results & suitability
Softer-feeling skin. A refreshed, radiant appearance.
The combination of exfoliation and moisturizing care is intended to improve surface smoothness and leave skin looking more luminous. Massage adds to the comfort of the experience.
Your response depends on your skin, product tolerance and ongoing care. Temporary warmth, redness or sensitivity may follow. A warm sensation is part of certain formulas, but more heat does not mean a better result.
This treatment does not replace medical care for persistent redness, acne or other skin conditions. We can help you choose a service that better reflects those concerns.
Dullness & rough surface texture
Several exfoliating stages give these concerns attention, with nourishing masque care afterward.
Dryness & visible aging
Finishing oils, fluid and moisturizer help soften the feel of skin and support a smoother-looking complexion.
Reactive or heat-sensitive skin
The standard sequence may be too stimulating. Contact us about alternatives before reserving.
Prepare for your visit
Care before and after your facial.
Before Your Facial
- Tell us about allergies, easy flushing, rosacea, heat sensitivity, pregnancy or breastfeeding before booking.
- Share the names of your skincare and medications, including retinoids, acids and prescription treatments. Do not change prescribed care without your clinician’s guidance.
- Avoid adding scrubs or at-home peels to prepare for your visit. Tell us about recent waxing, laser treatment or professional exfoliation.
- Contact us if your skin is sunburned, broken or irritated. Mention an upcoming event so we can discuss suitable timing.
After Your Facial
- Use gentle cleansing and comfortable moisture. Follow your esthetician’s guidance about resuming exfoliation and active products.
- Apply broad-spectrum SPF 30 or higher during daylight, following the label for application and reapplication. Use shade and protective clothing too.
- While skin feels warm or sensitive, avoid adding heat, scrubs or another stimulating treatment. Do not pick or rub at any flaking.
- Contact us with aftercare questions. Significant burning, swelling or worsening discomfort warrants medical advice.
Your routine between appointments
Make good skincare a daily pleasure.
Consistent cleansing, moisture and sun protection give your professional care a useful foundation. Add a treatment product when it serves a particular need.
The daily outlines below show the essentials. The numbered guide then explains how to apply each recommended product, what to rinse off and what to leave on. Substitute suitable products you already own, following their labels.
Let skin settle after your facial. The optional home treatment below is for comfortable skin between visits, after you have been advised it is appropriate to resume treatment products.
Morning care
Cleanse, moisturize and protect.
- Cleanse comfortably. Choose a gentle cleanser that suits you. Keep Charcoal Exfoliating Gel Cleanser for the frequency agreed with your esthetician; it need not be your every-morning cleanser.
- Treat selectively. Bamboo Firming Fluid is an option for normal to dry skin. Follow its directions before moisturizer. Use your familiar suitable serum instead if you prefer.
- Moisturize. Arctic Berry Peptide Radiance Cream is one option. Use a texture that leaves your skin comfortable rather than coated.
- Apply sunscreen. Finish with broad-spectrum SPF 30 or higher and follow reapplication directions. Your moisturizer or facial oil does not replace sunscreen.
Evening care
Cleanse gently and replenish moisture.
- Remove sunscreen and makeup. Stone Crop Cleansing Oil can be an optional first cleanse. Follow with a gentle cleanser if needed.
- Keep active care coordinated. Follow your established treatment plan. Avoid automatically combining an exfoliating cleanser, acids and a warming masque.
- Choose nourishing care. Camellia Glow Solid Face Oil is an option for normal to dry skin. Follow its label and add moisturizer if needed.
- Adjust to your skin. If your routine leaves skin tight, sore or persistently red, pause optional exfoliation and ask for guidance. Keep prescribed care decisions with your clinician.
A complete facial at home
Your products, in the right order.
Use this guide once your skin has settled after professional treatment. Choose suitable products you know, or review new ones with your esthetician. You can substitute your own products; follow their individual directions. If your current packaging differs from this guide, follow the package instructions and ask us about the difference.
Choose one exfoliating step. If you use the charcoal cleanser, skip Turmeric Energizing Treatment that session. If you choose turmeric, cleanse with a gentle, non-exfoliating product. Leave other scrubs, acids and at-home peels out of that routine. Keep prescribed skincare decisions with your clinician.
How often? Daily cleansing, moisturizer and sunscreen form the foundation. Masques and exfoliating treatments are optional, occasional additions. Their frequency depends on your skin, other products and professional treatments; we will help you set a schedule rather than recommend a warming treatment for everyone.
Remove makeup and sunscreen
Stone Crop Cleansing Oil · optional first cleanse
- Wash your hands and set out a clean towel. Remove makeup and sunscreen when needed before continuing.
- When: Use when you need to remove makeup, sunscreen or buildup, commonly in the evening.
- A second cleanse is optional if one cleanse leaves skin clean and comfortable.
How to use this suggested product
- With clean hands, spread a small amount over the face and neck and massage gently with your fingertips.
- Add water if desired to turn the oil into a milky emulsion, then rinse it away completely.
Choose your cleansing step
Stone Crop Gel Wash or Charcoal Exfoliating Gel Cleanser
- Choose the cleanser that fits this session. Massage with a light touch and remove it completely.
- Choose the charcoal cleanser only at the frequency agreed for your skin.
- Use a gentle cleanser on other days and whenever you plan to use the turmeric treatment below.
How to use this suggested product
- Gentle option: Mix a pea-sized amount of Stone Crop Gel Wash with water in your hands.
- Massage lightly over the face and neck for 1–3 minutes, then remove fully with a damp, soft cloth.
- Avoid rubbing.
- Exfoliating option: Mix a small amount of Charcoal Exfoliating Gel Cleanser with water in your hands, massage gently across the face and neck, and rinse thoroughly.
- Pat dry.
- Keep it away from the eyes and do not use on broken or scraped skin.
Select one masque or treatment
Bamboo Age Corrective Masque or Turmeric Energizing Treatment
- Spread your chosen masque evenly, avoiding the eyes. Follow its directions for timing and removal.
- Turmeric is water-activated, so tingling may return at rinse-off.
- Extra water can reduce stimulation.
- Never add hot towels or steam.
- Rinse promptly if uncomfortable; intense or persistent burning needs attention.
- Ask us about suitability and contact time before first use, especially with heat-reactive skin.
- Choose one option, follow your current package directions and do not repeat the professional masque layering or paraffin treatment at home.
How to use this suggested product
- For a moisture-focused option: Spread a thin layer of Bamboo Age Corrective Masque over cleansed skin, keeping clear of the eyes.
- A little water makes it easier to spread.
- Leave for 5–10 minutes, then lift away gently with a damp cloth.
- For a suitable warming option: In the turmeric product’s outer cap, combine about one teaspoon of powder with water added gradually, using roughly four parts powder to three parts water to form a mousse.
- Smooth a thin layer over the face, avoiding eyes.
- Its retail directions allow 10–30 minutes before rinsing with tepid water and light massage.
Apply a suitable treatment fluid
Bamboo Firming Fluid · leave-on care
- Smooth your chosen treatment fluid over clean skin and leave it on.
- This step is optional.
- You can use your familiar suitable serum instead, and leave out extra treatment products if your skin feels sensitive.
How to use this suggested product
- After cleansing and removing your masque, spread a thin layer over the face.
- Leave it on and follow with moisturizer.
- The retail directions permit once- or twice-daily use; use the frequency that fits your agreed routine.
Add nourishing oil if needed
Camellia Glow Solid Face Oil · optional
- Melt the solid oil between your palms, then gently smooth it over your face and neck.
- Use when your routine calls for additional nourishment, particularly for normal to dry skin.
- You do not need both the fluid and oil.
- If you enjoy a rose quartz roller, use a clean tool with very light pressure while there is enough slip; stop if the skin drags.
- Avoid irritated skin and inflamed blemishes.
How to use this suggested product
- Warm a pea-sized portion between your palms until it melts.
- Gently distribute over the face and neck with small circular movements.
- Leave on; moisturizer may follow if needed.
Finish with moisturizer
Arctic Berry Peptide Radiance Cream · leave on
- Spread a comfortable layer of moisturizer over your face and neck.
- Use as the moisturizing step in your morning or evening routine, according to your skin’s needs.
- If you substitute another moisturizer, follow its label rather than assume it should be diluted.
How to use this suggested product
- Distribute a layer over the face and neck after your chosen treatment product.
- For a lighter feel, blend a little cream with a few drops of water in your hand before applying.
- Dry patches may need a slightly fuller layer.
Protect your skin during daylight
Your chosen broad-spectrum SPF 30 or higher
- Apply sunscreen as the final skincare step before makeup and before going outdoors.
- Cover exposed areas, including your ears and neck, and use the amount specified on its label.
- Allow approximately 15 minutes before sun exposure.
- Reapply at least every two hours outdoors and follow the label after swimming or sweating.
- Choose water-resistant protection for those activities.
- After an evening home facial, finish with moisture and apply sunscreen the following morning.
Adjust the routine to your skin.
Dry or dull-looking skin
Consider Camellia Glow Solid Face Oil and a suitable moisturizer. Choose gentle cleansing and use exfoliation only as tolerated.
Congestion or excess oil
Discuss the charcoal cleanser’s frequency. You may prefer a lighter moisturizer and may not need the solid face oil.
Redness or easy flushing
Leave out warming products until suitability has been reviewed. A gentle routine and a different professional facial may suit you better.
Explore our facial collection
Other approaches to professional skincare.
Choose according to your skin, the experience you prefer and the concerns you want to discuss.
Broadly customized Eminence care
The Knotstop Signature Facial
A versatile facial with personalized product choices and one included eligible enhancement. Ask about suitability if you need gentler care.
Congestion & breakouts
Clear Skin Facial
Focused care for clogged pores and breakout-prone skin, with extractions where appropriate and relevant home-care education.
An introduction to Lira Clinical
The Red Carpet Treatment
Our introductory Lira treatment with professional resurfacing, a lifting masque, massage and finishing skincare.
Your first visit
Begin at the Member Rate.
New guests receive the applicable Member Rate on their first qualifying service, applied at checkout. The Gemstone Facial qualifies. Paid enhancements are additional.
Seasonal Facials and Couples Massage are excluded from the first-visit offer.
Ongoing care
Explore The KnotClub.
KnotClub members receive Member Rates on qualifying services. The skincare membership includes The Knotstop Signature Facial each month.
Ask Guest Services about current eligibility and any additional payment for a different facial. Your appointment plan should reflect your skin’s response.
Before you book
Questions about the Gemstone Facial
What makes the Gemstone Facial different?
This 50-minute Eminence facial combines gemstone-containing skincare, warming treatments, layered masques, facial paraffin and rose quartz roller massage. Hand, arm and shoulder massage are part of the experience. Extractions are not included.
Which gemstones are in the skincare?
The Charcoal Exfoliating Gel Cleanser contains malachite, Turmeric Energizing Treatment contains citrine, and Camellia Glow Solid Face Oil contains pink tourmaline. A rose quartz roller is also used for facial massage. Gemstones help define the collection and sensory experience; we do not promise healing, energy balancing or permanent lifting from the stones.
Does this facial feel warm?
Yes. Turmeric Energizing Treatment, Lime Stimulating Masque and the facial paraffin stage contribute warmth. Tingling and temporary redness may occur. Tell your esthetician promptly about discomfort; strong burning is not something to endure for better results.
Is it suitable for sensitive or redness-prone skin?
Contact us before booking if you flush easily, have rosacea, react to heat or currently have irritated skin. The standard facial contains several stimulating and exfoliating stages. We will discuss whether it suits you or whether a gentler customized service would be more appropriate.
Are extractions or the Signature enhancement choice included?
Extractions are not included. The Gemstone Facial includes its own paraffin and rose quartz massage stages. The choice of one included enhancement offered with The Knotstop Signature Facial and Men’s Urban Facial is not part of this service. Ask about suitability and any additional charge before adding other enhancements.
Can I book if I use retinol, acids or prescription skincare?
Tell us the names of your products, medications and recent professional treatments before booking. They affect suitability and exfoliation timing. Your esthetician will explain preparation and aftercare. Do not stop or change prescribed medication without guidance from your prescribing clinician.
Can I have this facial during pregnancy or breastfeeding?
Please contact us before booking for an individual review of the full treatment, including warming products and exfoliation. Organic ingredients and natural retinol alternative labeling do not establish that an entire facial is suitable during pregnancy or breastfeeding. Your maternity care clinician can advise on medical restrictions.
Can I recreate the Gemstone Facial at home?
The retail products can be used individually when suitable, following their labels and your esthetician’s advice. Do not recreate the professional layering, heated paraffin or multi-stage exfoliation at home. Our home-care guide offers a simpler routine, and suitable products you already own can be substituted.
Should I schedule this immediately before an event?
Let us know about your event when planning the appointment. Warming treatments can leave temporary redness or sensitivity, especially when the treatment is new to you. Allow time to learn how your skin responds rather than rely on an immediate event-ready result.
Where can I purchase the products?
Ask Guest Services about current Spa Boutique stock. Relevant retail products can also be purchased through our Eminence shopping link, which opens the Eminence storefront and credits The Knotstop for purchases made through that link. Take-home products are purchased separately from the facial.
Locally owned in Bankers Hill since 2006
Reserve your Gemstone Facial.
Enjoy professional Eminence skincare, nourishing masque care and rose quartz massage at The Knotstop in San Diego.